About Kolleno
Kolleno is a trusted FinOps platform that simplifies receivables, payments & reconciliation for CFOs and finance teams. Founded in 2020, raised £4M in seed funding from Eurazeo, Stride.VC, Allianz Trade and Hubspot.
About The Role
We're looking for an Implementation Manager who thrives at the intersection of customer success, product, and engineering.
Do you…
– enjoy dissecting complex enterprise systems to figure out how they actually work?
– get a kick out of making clunky ERP setups play nicely with modern platforms?
– take pride in delivering onboarding experiences that just… work?
– love bringing clarity to chaos in cross-functional environments?
Your Role as Project Lead
You'll be the owner and driver of multiple large-scale onboarding projects — a hands-on project manager responsible for coordinating cross-functional teams, unblocking issues, keeping everyone aligned, and getting customers live as quickly and smoothly as possible.
Your Day-to-Day
– Work closely with enterprise customers to understand their ERP setups (NetSuite, SAP, Microsoft Dynamics)
– Gather and map technical requirements, including custom fields, data flows, and integration logic
– Own the technical implementation of Kolleno during onboarding
– Collaborate across Sales, Product, Engineering, and Customer Success
– Develop and deliver onboarding progress tracking tools
– Act as the go-to expert for Kolleno ERP integrations
– Participate in client-facing meetings across all organizational levels
Experience Required
– 6+ years in Solutions Engineer, Implementation Specialist, Technical Consultant, or Business Analyst role
– Strong understanding of APIs, data mapping, and integration patterns
– Comfortable in client-facing situations including with senior stakeholders
– Strong organizational skills and a bias toward action
– Bonus: Hands-on experience with NetSuite and SAP
– Bonus: Experience building internal tools or project tracking systems